Case Study: Convio achieves rapid reporting and faster decisions with TIBCO Jaspersoft

Jaspersoft Enables Faster Answers, Better Decisions in the Cloud for Nonprofit Clients

Convio, a provider of Luminate—a cloud-based fundraising and CRM platform for nonprofits—faced a growing need from its 1,000+ clients for deeper, faster analytics and flexible reporting. Building advanced BI in-house was impractical given Convio’s multi-tenant architecture and per-client data models, so the company needed a scalable, easy-to-integrate solution that fit its cloud-first strategy.

Convio partnered with Full 360 to deploy a cloud-based BI stack using Jaspersoft and the Vertica analytic database on AWS, embedding the interface into Luminate/Salesforce with single sign-on and data-level security via Jaspersoft Domains. The result was rapid integration and faster time to market, minute‑level reporting for clients instead of days, and a cost‑efficient, multi-tenant solution that improved donor segmentation and decision-making.

Convio

David Hart

Chief Technology Officer