Case Study: CardSmith achieves scalable, self-service SaaS reporting with TIBCO Jaspersoft open-source BI

Campus Card provider CardSmith fuels SaaSbased reporting with scalable open source Business Intelligence

CardSmith is a SaaS campus card provider that helps schools manage student ID/payment programs without large IT investments. Facing competitors that require costly on‑premise installs, CardSmith needed a scalable, low‑cost business intelligence solution that matched its open‑source architecture and let campus administrators self‑serve scheduled and ad hoc reports.

CardSmith implemented Jaspersoft (JasperDecisions/JasperServer) with minimal customization, delivering about 50 standard reports, report scheduling, emailed account statements, and summarized tables for performance. The multitenant BI rollout boosted scalability and responsiveness, gave clients superior reporting capabilities compared with competitors, and became a strong selling point while enabling faster report development and better operational insights.

CardSmith

Taran Lent

VP, Product Management and Development and Co-founder, Cardsmith