Case Study: BizFlow's HandySoft helps NRC win BPM excellence and save $1.2M with Jaspersoft

Business Process Management Solution Provider Integrates Powerful, Scalable Business Intelligence, Helps Federal Agency win Gartner BPM award

The customer, the United States Nuclear Regulatory Commission (NRC), faced a challenge managing a massive influx of time-sensitive correspondence and action items after 9/11 using 35 disparate systems. This disjointed approach hindered tracking and response efficiency. They selected the BizFlow BPM solution from vendor TIBCO Jaspersoft's partner, HandySoft, to build a new Electronic Document and Action Tracking System (EDATS) but soon required more dynamic, integrated reporting capabilities than their existing tools could provide.

The solution was enhanced by integrating TIBCO Jaspersoft's reporting and analytics tools, including JasperReports and JasperServer, directly into the BizFlow BPM suite. This provided parameter-driven and intuitive ad hoc reporting for users. The results were significant: the NRC saved over $1.2 million annually by eliminating 75 person-hours of work daily, won a Gartner BPM Excellence Award, and gained unprecedented visibility into operations through a single, streamlined console.

BizFlow Corporation

James Schaefer

Deputy Director, Office of Information Services, Nuclear Regulatory Commission