Case Study: Jagex Games Studio achieves embeddable, self-service Big Data BI and faster analytics with TIBCO Jaspersoft

Award Winning Games Studio, Jagex, Selects Jaspersoft to Achieve Big Data BI Goals

Jagex Games Studio, the UK-based, award-winning developer behind RuneScape, needed to replace a fragmented, Excel-based reporting process with a web-based, embeddable BI platform that could handle both traditional data and Big Data, support self-service analytics, and scale with the business.

After an RFP Jagex selected Jaspersoft (implemented with Acuma), connecting directly to Hadoop via Hive and to Vertica for high-performance queries across ~2 TB/day of ingested data. The embeddable, extensible solution delivered fast rollout (first report in days), responsive KPI and game‑telemetry dashboards, and empowered teams to rapidly create and deploy reports—improving insight, speed of decision-making, and flexibility.

Jagex Games Studio

Chris Smith

Head of Business Intelligence