Case Study: SportsRehabTO l Chiropractic goes paperless and expands care with Jane App

SportsRehabTO L Chiropractic goes paperless in 2019 with Jane App

SportsRehabTO L Chiropractic, a chiropractic and multidisciplinary clinic in Toronto, faced challenges with an entirely paper-based system that consumed excessive time and storage space for managing patient charts and files. Seeking a more secure and efficient solution, clinic owner Marco De Ciantis turned to the Jane App practice management software to go paperless and improve clinical workflows.

By implementing Jane App, the clinic digitized all patient charts, intake forms, and consents, freeing up physical space for better clinical use. The solution automated appointment reminders via email and text and provided a client portal for sharing exercises and notes. This allowed the staff to save significant time previously spent on administrative paperwork, which could be redirected to patient care. Furthermore, Jane App’s built-in telehealth feature enabled the clinic to expand its services to include mental health support and successfully navigate the shift away from in-person appointments during closures. The vendor's system also became the foundational pillar for the owner's new initiative, Health Hubs, allowing for the easy consolidation of multiple locations and the addition of unlimited practitioners.