Jane App
36 Case Studies
A Jane App Case Study
The customer, Salena Justice, a licensed psychologist specializing in therapy and assessments for autistic adults, faced challenges with her previous EMR system. It was confusing to navigate, ill-fitting for her practice's workflow, and its high credit card processing fees were significantly reducing her income. As her client base grew, she needed a better solution from a vendor like Jane App to handle the high volume of intake paperwork and assessments efficiently.
The solution implemented by Jane App provided automated self-scheduling and intake forms, plus custom note templates that cut documentation time in half. The Jane team also offered exceptional support by personally handling her entire data migration. This allowed Salena to focus more on her clients. The measurable impact was a drastic reduction in administrative work and a system that finally fit her practice, which she wouldn't have switched to without the vendor's hands-on assistance.