Case Study: Hands on Health streamlines clinic admin and improves patient experience with Jane App

Hands on Health streamlines clinic operations with Jane App after 15 years in business

Hands on Health, a multidisciplinary massage therapy clinic, faced challenges with administrative tasks that encroached on patient relaxation time and sought a more versatile practice management system to improve operations. They turned to Jane App to implement its practice management software, specifically utilizing features like Jane’s Intake Forms and payment systems.

The solution from Jane App streamlined all administrative duties such as intake forms, payments, and insurance claims, allowing patients to complete paperwork beforehand. This helped the clinic create a more welcoming and relaxing atmosphere. The results included a seamless transition from a previous EMR, significantly improved clinic operations, and a reduction in no-shows through features like stored credit cards and automated reminders.

Hands on Health