Case Study: Bluebird Laser builds a welcoming, scalable hair removal clinic with Jane App

Bluebird Laser cleared its waitlist in 1 month with Jane App

Jane App was selected by Bluebird Laser, a Toronto-based hair removal clinic specializing in serving the trans and queer community, to address its need for a comprehensive practice management system. The clinic's owner, Djuna Day, required robust charting capabilities to ensure consistent, high-quality client treatments, having previously used inadequate booking software and handwritten notes.

The solution from Jane App provided highly customizable charting and language features, allowing the clinic to tailor its client communications to be authentically welcoming. The vendor's responsive, human-based technical support was also a key benefit. With Jane, Bluebird Laser efficiently manages client charts, improves care coordination among staff, and supports the clinic's growth, which includes expanding to two treatment rooms and two staff members to serve its community.