Case Study: Victoria Department of Sustainability & Environment achieves an automated, reliable Water Register with JAMS

Victoria Department of Sustainability & Environment - Customer Case Study

The Department of Sustainability and Environment, which manages Victoria’s water entitlements and water share trading, faced operational pain from using three separate schedulers (.NET Windows Services, Windows Task Scheduler and SQL Server Agent). Notifications were unreliable, there was no granular restart-from-failure capability, and the disparate tools lacked interdependence or process-flow control, making it difficult to meet SLAs and quickly identify faults.

The department consolidated automation with JAMS, chosen for its GUI and out‑of‑the‑box integration with SQL Server, Dynamics AX and .NET, migrating schedules in about a week. JAMS enabled coordinated workflows (including wait/alternative actions on failure), a single scheduling interface, reduced human error in deployments and backups, and consistent behavior across environments. The result was improved system reliability, stronger adherence to SLAs, and increased confidence and cooperation with business partners.

Victoria Department of Sustainability & Environment

Julian Callahan

IT Manager