Case Study: Zong achieves centralized job scheduling and reduced downtime with JAMS

Leading Mobile Payments Provider Zong Leans on JAMS During Company’s Rapid Growth

Zong, a leading mobile payments provider for online games and social networks operating in 40+ countries and connecting to over 240 carriers (serving more than 30 million users), faced operational strain as it scaled rapidly. The company relied on native schedulers like Windows Task Scheduler and SQL Server Agent across dozens of servers, with no centralized control, dependency management or reliable failure notifications—leading to overnight job failures often only discovered the next morning.

Zong implemented JAMS as a centralized scheduler with deployable agents, cross-server dependency handling, alerting and audit features, and PowerShell support. The solution orchestrates and monitors all scripts and processes, providing immediate failure alerts and reducing downtime; IT now resolves production issues faster, efficiency has improved, and Zong reports strong ongoing satisfaction with JAMS and its support.

Zong

Claudio Panteghini

IT Administrator