Case Study: TyMetrix achieves rapid, reliable delivery of real-time legal billing data with JAMS

JAMS Automation Delivers Data Quickly, Reliably for TyMetrix

TyMetrix, a Connecticut-based provider of real-time legal billing and matter-management analytics for more than 200 corporate law firms and legal departments, struggled to deliver timely, reliable data using a mix of Windows Task Scheduler, SQL Server Agent and a proprietary third‑party scheduler. The fragmented environment required extensive scripting to build dependencies, made root-cause troubleshooting difficult, and frequently failed to trigger critical processes—putting service-level expectations and regulatory requirements at risk.

After a six-month review TyMetrix implemented JAMS from MVP Systems, consolidating more than 400 jobs into a single, SQL-backed scheduler with advanced filtering and reporting. With MVP’s implementation support, JAMS delivered faster incident resolution, consolidated morning failure reports with exact causes, and job-time estimates for predictive planning—resulting in higher uptime, quicker response to issues and a more efficient, customer-facing analytics operation.

TyMetrix

Chris Benvenuto

DBA Manager