Case Study: University of Waikato improves Apple device management and user experience with Jamf

University of Waikato - Customer Case Study

The University of Waikato faced a significant challenge in managing its large and diverse Apple device fleet, which was previously handled by an inefficient and unreliable combination of management tools. This complex setup led to disruptive issues, such as required mass re-enrollments, and hindered the institution's goal of creating greater autonomy for its staff and students. To address this, the university turned to the vendor Jamf and its management solution, Jamf Pro.

By implementing Jamf Pro, the university gained a centralized and easy-to-use management system. The solution enabled streamlined device enrollment, remote management without a VPN, automated software deployments, and unique integrations like using iBeacons to auto-connect devices to secure Wi-Fi in specific rooms. This resulted in a vastly improved user experience, greater satisfaction among Apple device users, significant time savings for the IT team, and enhanced security and automation for the university's services. Jamf provided the tools necessary to place control back into the hands of the school and teachers, supporting their future-focused educational goals.

University of Waikato

Paul Cowan

University of Waikato