Case Study: Siemens boosts employee experience and productivity with Jamf

Siemens boosts employee satisfaction to 98% with Jamf

Siemens, a global company with around 293,000 employees, prioritized employee satisfaction and sought to provide a superior Apple user experience. Their challenge was to offer employees choice in their Apple devices while ensuring simple, automated deployment and management. To address this, they partnered with vendor Jamf and Accenture to create the mMac Service program, utilizing Jamf Pro for management.

The solution implemented with Jamf featured zero-touch deployment via Jamf Cloud, allowing employees to self-configure new MacBooks in about 40 minutes. The program also included an innovative break-and-fix replacement service. Results were highly positive: 98% of users appreciated the device choice, 87% rated their experience 4 or 5 out of 5, and significant increases were reported in productivity (63%), satisfaction (80%), and Siemens' perception as an innovative employer. Jamf's technology was central to delivering this seamless experience.

Siemens