Case Study: Re:Sources achieves centralized Mac management and faster updates with Jamf

Re:Sources - Customer Case Study

Re:Sources, a mixed Mac-heavy organization with 180 users across multiple offices, needed more efficient centralized support, faster inventory snapshots, and a more modular way to manage its many tailored system images. With a small IT team handling desktop support and Mac administration, updates and rebuilds were becoming time-consuming, especially when patching workstations across Chicago and New York.

Jamf’s Casper Suite solved these challenges by enabling centralized, modular image deployment, built-in inventory, and software update management through the JSS. Re:Sources said Jamf helped them create one installation package and manage updates more quickly, reducing the need to rebuild every image for minor patches and eliminating desk-side installs; the team also praised Jamf’s responsive support, with issues often answered within a day.

Re:Sources

Leo Kawczinski

Mac administration, Technology Services Manager