Case Study: Serviceplan Group achieves global Mac management efficiency with Jamf Pro

Realizing the possibilities with global Mac management

Serviceplan Group, the Munich-based agency group, needed a scalable mobile device management solution to handle its growing fleet of around 1,500 Mac devices across 36 global locations while improving the employee experience and reducing manual IT effort. The team chose Jamf Pro and Jamf Self Service to better manage Apple devices, support remote users, and give employees easier access to approved apps and tools.

Jamf implemented a smooth migration to Jamf Pro with support from a Jamf JumpStart, enabling centralized, group-based Mac management, remote administration, and self-enrollment. With Jamf, Serviceplan Group saw significantly fewer help desk tickets, more users resolving issues on their own, and more time for IT to focus on higher-value projects.

Serviceplan Group

Manuel Miseré

Head of central IT office in Munich