Case Study: Iowa Lakes Community College reduces Mac support costs and remote troubleshooting with Jamf

Iowa Lakes Community College - Customer Case Study

Iowa Lakes Community College, a rural community college in northwest Iowa, needed a better way to manage and support more than 50 Macs used in labs and instructor environments. With IT staff located 50 miles away from classrooms, the college struggled with time-consuming imaging, maintenance, and remote troubleshooting.

Jamf’s Casper Suite was implemented to remotely image Macs, push departmental packages and updates, and customize instructor applications on demand. As a result, Iowa Lakes reduced Mac-related labor and expenses, improved support, and eliminated many 50-mile trips for emergency fixes, giving both IT and instructors a more efficient, stable experience.

Iowa Lakes Community College

Jason Skoland

Computer Support Specialist