Case Study: ProtectedPet achieves greater reliability and 170% more pet registrations with James Dowen

ProtectedPet boosts pet registrations by 170% with James Dowen

ProtectedPet, one of the UK's largest pet registration databases, approached vendor James Dowen to rebuild its website and database system. The challenge was to increase reliability, ensure compliance with government standards, and implement various enhancements to handle their large volume of pet, owner, and microchip data.

James Dowen successfully rebuilt the complex system, which included key features like a microchip search linked to other national databases and a thorough administration system for staff. The results were significant, with the platform achieving a 170% increase in pet registrations and a 187% increase in revenue from platform sales post-launch. The system also saw a complete elimination of downtime, making it far more reliable and functional for both staff and customers.

ProtectedPet