Case Study: SpaceX achieves streamlined requirements management and improved customer visibility with Jama Software

Spacex Relies on a Streamlined Design Process to Help Revolutionize Space Transportation

SpaceX, founded in 2002 by Elon Musk, designs and launches rockets like Falcon 9 for customers including NASA. Managing thousands of requirements and giving NASA timely visibility had become a major burden—teams relied on cumbersome spreadsheets, long review meetings and manual document assembly, which made change management, traceability and on‑schedule delivery difficult.

In 2010 SpaceX implemented Jama’s platform and Review Center to centralize requirements, enable structured customer reviews and approvals, automate Interface Control Document generation, and reuse common assets across programs. The result was faster status reporting (often within an hour or two), fewer meetings, improved traceability and change control, and stronger customer collaboration that helped ensure milestone delivery and payments.

SpaceX

Elon Musk

Founder