Case Study: Alight Solutions achieves streamlined requirements management and faster review cycles with Jama Software

Jama Software helps Alight Solutions increase collaboration and expedite review cycles

Alight Solutions, a leading human capital and benefits administration provider serving 23 million people (and 11 million family members), set out to modernize its requirements management process. Complex, evolving client benefit plans and a document-heavy, iterative review cycle made implementations slow, error-prone, and difficult to keep compliant, so Alight aimed to increase collaboration and shorten review times.

After evaluating options, Alight selected Jama Connect to digitize requirements—embedding expertise, enabling cloud collaboration, real-time updates, version control, traceability, and direct test linkage—and piloted it with complex clients. Broad adoption by 2,000+ users quickly reduced requirements phases, cut rework, accelerated approvals and system configuration/testing, improved regulatory compliance and client confidence, and was rolled out across its Health and Defined Contribution business.

Alight Solutions

Craig Rosenberg

Vice President of Health Solutions