Case Study: 3Shape achieves faster, compliant product development with Jama Software’s Jama Connect

How 3Shape Is Changing Dentistry with Jama Connect

3Shape, a Copenhagen-based leader in 3D dental scanners and CAD/CAM software with over 1,500 employees and customers in 100+ countries, faced growing complexity as its hardware-software products and regulatory requirements (ISO 14971, ISO 13485, IEC60601-1:2015, IEC 62304) expanded. The company relied on Word and Excel for requirements and manual traceability, which consumed about 20% of project managers’ time, introduced errors, created duplicate documentation, and made compliance and scalable development increasingly costly and slow.

3Shape implemented Jama Connect after a short pilot, using Jama’s services to migrate data and standardize processes. Jama improved usability, reuse/variant management, instant impact analysis, and traceability, revealing duplicate documents, reducing testing redundancies (potentially cutting testing from weeks to hours), simplifying audits, speeding reviews, and freeing engineers to focus on innovation—enabling faster, higher-quality product releases.

3Shape

Lars Jensen

Product Quality Assurance