Case Study: Mercury Systems achieves faster reporting, complete traceability, and on-time, on-budget delivery with Jama Software

Defense subcontractor Mercury Systems upgrades its requirements solution from IBM Rational DOORS to build products on time and on budget with Jama

Mercury Systems, a defense subcontractor that designs and manufactures safety‑critical digital signal and image processing systems, faced a critical tooling problem: IBM Rational DOORS was costly and lacked the reporting and traceability features needed to meet AS9100 and support complex, high‑stakes projects. With typical products containing 1,200–1,500 requirements and as many as 300 engineers collaborating, DOORS hindered efficiency and compliance.

Mercury replaced DOORS with Jama Connect for its superior reporting, clean web interface, and cost‑effectiveness, centralizing all requirements and using Review Center to streamline reviews, comments, and revisions. The switch cut reporting tasks from hours to seconds, eliminated marathon document‑merge sessions, improved traceability for compliance and customer audits, and helped the company deliver products on time and on budget.

Mercury Systems

Joe Plunkett

Director of Systems Engineering