Case Study: Netsmart achieves a unified, secure customer portal with Jahia

How Netsmart built a user-friendly, fully integrated Customer Engagement Portal

Netsmart, a healthcare software company, needed a new customer portal that would provide a strong experience for clients, end users, and administrators. The company also needed an integration-friendly solution that could connect disparate systems and present metrics and graphics in a simple dashboard view.

Working with Jahia and its certified partners, Netsmart launched the portal in 6 months on Jahia’s HIPAA-compliant Cloud platform. Jahia helped unify legacy apps, proprietary apps, and other software into one experience, while also supporting HIPAA, PCI, and ISO 27001 compliance and reducing security management costs.

Netsmart

Emma Hohl

Senior Director, Enterprise IT