Case Study: Al‑Monitor achieves seamless right‑to‑left publishing and personalized cross‑channel engagement with Jahia

AI-Monitor - Customer Case Study

AI-Monitor is a digital‑only news platform launched in 2012 that delivers Middle East reporting to western audiences and relies on more than 160 contributors. Their challenge was to support right‑to‑left publishing, multi‑regional localized “Pulse” homepages, multimedia content, and consistent, personalized experiences across web and email while keeping the site easy to update. To meet those needs they chose Jahia, using the Jahia DX platform and Marketing Factory.

Jahia implemented its DX platform and Marketing Factory to provide RTL support, localized homepages, a recommendation engine, integrated email personalization, and analytics-driven customer tracking. As a result, AI-Monitor now publishes and localizes content more easily, delivers consistent cross‑channel recommendations that follow users between web and email, and leverages Jahia analytics to improve engagement, retention practices and editorial workflow — delivering measurable improvements in personalization and marketing cohesion reported by AI-Monitor.

AI-Monitor

Valerie Voci

Chief Information Officer