Case Study: Dürr Systems achieves unified global supplier management and 360° transparency with JAGGAER

Supply Base Management in a Complex IT and Processing Environment

Dürr Systems, a global supplier of automotive and industrial manufacturing systems with operations in 23 countries, faced fragmented supply base management across multiple SAP instances, manual Word/Excel processes, duplicated data entry and limited transparency. To address these challenges, Dürr Systems partnered with JAGGAER and adopted JAGGAER’s supplier portal/SRM as an SAP add-on to create a standardized, centralized data hub.

JAGGAER implemented a single supplier database with automated workflows for registration, approval, duplicate checks, supplier self-service, contract/certificate management and integrated scorecards (replacing Excel). As a result, Dürr Systems achieved a standardized supplier database across all sites and SAP systems, 360° supply-base transparency, automatic propagation of data changes between systems, consolidated spend and performance views, and significantly reduced manual effort—delivering measurable improvements in consistency and global purchasing efficiency.

Dürr Systems

Jürgen Dörfeldt

Vice President of Purchasing