Case Study: Signify improves strategic procurement performance with JAGGAER

Signify manages €3.5 billion in spend and 20,000 suppliers with JAGGAER

The customer, Signify, faced a challenge common to many procurement teams: it was measuring the wrong things and bogged down in administrative tasks, preventing it from becoming a strategic function. To address this, Signify partnered with the vendor JAGGAER to implement its procurement platform to digitize and simplify processes, moving beyond mere deployment to focus on performance outcomes.

JAGGAER provided the infrastructure to handle Signify's complexity at scale, managing €3.5 billion in spend across 20,000 suppliers. The solution enabled the team to reduce time spent on administrative tasks from 30-40% and run 550 e-auctions in a single year. Most importantly, JAGGAER gave Signify immediate access to data, allowing the procurement team to have fact-based, strategic conversations with other departments and leadership.

Signify