Case Study: Rittal GmbH & Co. KG achieves 360° supplier visibility and faster, centralized procurement with JAGGAER

Rittal Optimizes Digital Procurement RFQ Process with JAGGAER ONE

Rittal GmbH & Co. KG, a global system provider for switchboards, IT infrastructure and related services, faced fragmented supplier and procurement processes across 64 subsidiaries: multiple legacy tools, inconsistent data and naming, limited transparency, and rising demand for standardized purchasing and supplier relationship management. To address this, Rittal selected JAGGAER’s All‑in‑One Supply Collaboration platform after an in-depth analysis of their needs.

JAGGAER implemented a tailored solution—integrating the platform with Rittal’s four SAP systems, creating a central 360° supplier view, standardizing naming rules, and building an individual catalog for special parts—plus supplier self-service for RFQs that flow back into SAP. As a result, JAGGAER delivered immediate access to consolidated supplier data, eliminated duplicate entries, enabled full ERP integration, improved risk management with standardized evaluations, shortened RFQ response times and saved significant purchasing time; Rittal reports positive vendor feedback and plans a phased global rollout.

Rittal GmbH & Co. KG

Nicolai Dortmann

Vice President Global Logistics