Case Study: Large US-Based Retail Organization achieves 20% total savings and 1,000% faster bid analysis with JAGGAER

Retail Giant Transforms its Facility Services with JAGGAER’s Source-toContract Solutions

Large US-Based Retail Organization’s corporate sourcing group, responsible for CAM (landscaping, trash removal, snow removal, etc.) across 800+ stores and more than $20M in annual spend, faced a complex, decentralized sourcing process driven by Excel spreadsheets and heavy local stakeholder influence. To modernize bid collection, analysis and contracting, the retailer turned to JAGGAER and its suite (Sourcing Optimizer, Contracts+, Supplier Management, Spend Analytics).

JAGGAER deployed Sourcing Optimizer with Expressive Bidding, plus Contracts+, Supplier Management and Spend Analytics to enable package bids, faster bid analysis, automated contract creation and ongoing supplier performance tracking. The project delivered measurable impact: 20% total savings (half from package offers), a 1,000% increase in bid-analysis speed, a 45% reduction in sourcing cycle time and roughly 5% annual cost savings from contract automation, and the retailer is expanding JAGGAER across additional facility services.