Case Study: Wendy’s Quality Supply Chain Co-op, Inc. achieves scalable, optimized sourcing across 6,100 restaurants with JAGGAER Sourcing Optimizer

QSCC Advances Its Sourcing Strategy for Wendy’s Restaurant Operators

Wendy’s Quality Supply Chain Co-op, Inc. (QSCC) is the independent, not‑for‑profit cooperative that manages procurement and supply for more than 6,100 Wendy’s restaurants in North America. QSCC faced large, complex eSourcing challenges across food, packaging, disposables, equipment and services and required a solution that could handle unlimited line items, detailed item‑level bidding, multi‑level supplier capacity evaluation, fast iterative “what‑if” analysis, and the incorporation of franchisee and corporate preferences. To meet those needs, QSCC selected JAGGAER’s Sourcing Optimizer.

JAGGAER implemented Sourcing Optimizer to provide unlimited‑scale sourcing, Expressive Bidding (including conditional offers and multi‑level capacity capture), and rapid scenario optimization. Within months QSCC was running aggregated RFPs across thousands of restaurant locations, producing optimized scenario reports in seconds, evaluating dozens of sourcing awards in a single sitting, and extending the platform across food, logistics, packaging and services—improving supplier capacity alignment, ensuring uninterrupted supply, and driving more competitive, strategic contracts for Wendy’s operators.

Wendy’s Quality Supply Chain Co-op, Inc.

David Kourie

Vice President of Food, Packaging and Indirect