Case Study: Maschinenfabrik Reinhausen achieves 72% reduction in claims costs and boosts on-time deliveries to 96% with JAGGAER

Maschinenfabrik Reinhausen High Standards in Quality

Maschinenfabrik Reinhausen GmbH, a Regensburg‑based world leader in regulating power transformers, faced fragmented, manual purchasing and supplier processes that relied on disparate files (Excel, PowerPoint) and manual communication. The lack of a central SRM system hindered coordination across Purchasing, Technical, Production, QA, and Logistics and drove high process costs. Seeking an SAP‑certified partner, MR selected JAGGAER’s modular, SAP‑integrated SaaS procurement portal (SRM, Quality Assurance, Sourcing) to standardize and automate procurement.

JAGGAER implemented seven modules in 15 months, creating a closed‑loop, centralized procurement platform with global access and SAP integration. As a result, MR improved supplier ratings and development, cut claims costs by 72%, increased on‑time deliveries from 86% to 96%, achieved an 84% claims compensation rate, and realized material cost savings and faster supplier‑discussion preparation — delivering measurable efficiency and quality gains across purchasing and supply‑base management.

Maschinenfabrik Reinhausen GmbH

Michael Rudorf

Head of Purchasing