Life Sciences Company - Customer Case Study

A large Life Sciences company needed a solution to empower its 65,000+ employees to take advantage of cost savings and efficiencies in their purchasing activities. There was no ability for the organization to assure that large, global contract discounts were being taken advantage of on a regional level, because an easy, searchable set of catalogs did not exist. Users missed out on the cost savings from preferred vendors, and suffered through an inefficient ordering process that collectively eroded productivity and profitability. The Company needed a solution that would play nicely with existing technology investments and seamlessly integrate with SAP in over 15 countries. With annual company revenues near $25 billion, this was no small feat. Help arrived in the form of JAGGAER’s ERM and eProcurement Life Sciences bundled solutions, which the Company integrated with SAP in North American, European, Asian, and Australian locations. In less than 90 days, JAGGAER helped the Company develop over 100 supplier catalogs replete with company-negotiated pricing for more than a million items. The Company was able to control more than 95 percent of spend with the solution, and increased contract compliance by 50 percent—all within the first year. JAGGAER helped track and manage inventory and provided built-in compliance checks, leading to further efficiency and lower risk. Combined, these solutions led to an ROI upwards of 100 percent in the first year.