Leading Logistics Company - Customer Case Study

Facing rising transportation costs, an increasingly complex supplier network and an inconsistent supply continuity, a leading Logistics company had outgrown its manual spreadsheet business management solution. The Company operated from multiple locations, each with its own network of carriers, to deliver finished products to customers. These carriers would occasionally interrupt the supply chain with unforeseen mishaps, introducing risk into the equation. Minimal contract terms were in place and there was no system to hold carriers accountable or even track their performance. The current model lacked end-to-end visibility into how the company made decisions and spent funds, its capabilities would soon be outstripped by business growth. The Logisitics company’s CPO turned to JAGGAER’s automated transportation and logistics solution suite to standardize and centralize their procurement organization for decreased cost, consistent service levels, more governance, and risk mitigation. The solution suite provided a complete view into spending and the criteria from making those decisions, while tying a newly sourced supplier to a lock solid service contract.