Case Study: Leading Healthcare Provider improves procurement efficiency and contract compliance with JAGGAER eProcurement and Contracts+

Leading Healthcare Provider Makes Procurement More User Friendly and Efficient

Leading Healthcare Providing Company, a large not-for-profit healthcare network serving more than 100 communities in northern California, faced a cumbersome ERP requisition system that hindered visibility and compliance—especially for orthopedic implant procurement where POs often had to be created after products were used. The organization chose JAGGAER and implemented its eProcurement and Contracts+ solutions to provide an Amazon-like, user-friendly B2B experience tailored to healthcare needs.

JAGGAER’s solution guided users to contract-compliant suppliers and enforced spending limits, dramatically improving adoption and control: 97 percent of all purchases now go through the correct channels and 100 percent of orthopedic purchases are processed appropriately. The deployment captured a large portion of previously unmanaged spend, improved cycle times and supplier engagement (vendors paid faster), and delivered measurable contract compliance and efficiency gains for the Leading Healthcare Providing Company.