Leading Healthcare Company - Customer Case Study

One of the nation’s leading healthcare networks selected JAGGAER’s specialized Healthcare Suite: eProcurement, Contract Lifecycle Management, and Spend Analytics, to simplify its procurement system. As a result, this organization is better able to manage its $1 billion annual spend, manage suppliers more effectively, and ensure more purchases are made under approved contracts. The success of the solution hinged on being easy to use. The organization’s ERP’s requisition system was cumbersome and difficult. To encourage people to use the system, increasing purchase compliance, the new system required to a user-friendly, “Amazon-like” B2B experience. The organization chose JAGGAER’s eProcurement because of its intuitive user interface. The user-friendly system makes it easy for shoppers to find what they’re looking for. More importantly, eProcurement gives the healthcare provider greater visibility into their spending, and ensures that more purchases are contract compliant and made through the proper channels. Prior to implementing eProcurement, less than half of the network’s requisitions went through approved channels. With the right contract management solution in place, the healthcare provider has also simplified service transactions, going from contract straight to invoice.