JAGGAER
114 Case Studies
A JAGGAER Case Study
Illinois Tool Works (ITW), a global diversified manufacturer with $7–8 billion in annual spend across more than 50 countries, struggled with an inflexible legacy eSourcing tool that couldn’t handle complex, multi‑component bids (for example, a $40M aerosol outsource RFP) or indirect categories. To gain flexibility, visibility and stakeholder collaboration, ITW moved to JAGGAER’s advanced sourcing/optimization solutions.
Using JAGGAER’s sourcing tools across all seven ITW segments, ITW now manages over $500 million in sourced events, consolidates buying power, enforces responsible‑sourcing requirements, and shortens bid cycle times. The program delivered measurable impact: average savings of about 5% on large direct‑material events and up to 45% on indirect purchases (e.g., $220K saved on a $5M lubricant buy; ~$63K saved on a ~$140K heating‑element purchase), plus faster, more insightful supplier decision‑making — all enabled by JAGGAER.
Jonathan Turoff
Strategic Sourcing Manager