Case Study: Global Pharmaceutical Organization achieves 100%+ ROI and 35% higher contract compliance with JAGGAER Spend Director

JAGGAER Improves Productivity and Profitability for Global Pharmaceutical Giant

Global Pharmaceutical Organization, a multinational life-sciences company with more than 100,000 employees across 100+ countries, faced low adoption of SAP and legacy procurement tools, missed savings from preferred suppliers, and inefficient ordering that reduced productivity and profitability. To address these challenges, the organization engaged JAGGAER and its Spend Director eProcurement solution to create a configurable marketplace that would rapidly onboard supplier content, consolidate hosted and punch-out catalogs, support regional catalog/user management, and integrate with SAP.

JAGGAER implemented Spend Director across 15+ countries, enabling 70 supplier catalogs with company-negotiated pricing for over 1 million items within 90 days (and 80 more catalogs thereafter), configuring multi–business-unit environments and integrating real-time product availability and local inventory. Within one year JAGGAER’s solution delivered measurable impact: greater than 100% ROI, 35% increase in contract compliance, approval times cut from three days to minutes, 92% of searches returning matches, more than 18,000 satisfied end users, and over 90% of laboratory spend controlled.