Case Study: Hansgrohe achieves 50% reduction in RFQ processing time and faster supplier collaboration with JAGGAER

Hansgrohe: From the Design to the Finished Product

Hansgrohe, a leading manufacturer of design-oriented bathroom fittings, faced lengthy procurement cycles for highly customized production parts (around 800–1,200 RFQs per year) and needed seamless transfer of CAD/PLM documents into its SAP landscape. Category-based IT tools proved insufficient, so Hansgrohe turned to JAGGAER to deploy a web-based eSourcing solution and linked document management/supplier portal fully integrated with SAP.

JAGGAER implemented an automated CAX Data Exchange and supplier portal (plus a Supplier Management module) to deliver CAD and product documentation directly to suppliers, encrypt transfers, and manage long‑term vendor declarations online. As a result, over 75% of suppliers (covering more than 90% of purchasing volume) use the portal, manual RFQ processing and data maintenance fell by 50%, offer response times improved by 2–3 days (up to 14 days in Global Sourcing), and Hansgrohe now generates significantly more RFQs without adding purchasing effort.

Hansgrohe

Helmut Günter

Team Leader CMS - Methods & Services