Case Study: illycaffè achieves streamlined digital procurement with JAGGAER's Procurement Portal

From Supplier Qualification to Contract Management illycaffè’s Digital Procurement Project

illycaffé, the leading Italian coffee producer, needed to modernize procurement to accelerate operational processes, improve supplier engagement and governance, and reduce risk and total cost of ownership across spend categories. To build a centralized Procurement Portal for supplier qualification, sourcing and contract management, illycaffé partnered with JAGGAER.

JAGGAER delivered a Procurement Portal that centralized accreditation/qualification, sourcing, contract and performance management, and audit/risk controls, enabling faster decisions, greater transparency and standardized purchasing methods. The solution freed procurement resources for strategic work, improved compliance and supplier collaboration, and generated measurable economic returns — including reductions in TCO across multiple spend categories — achieved with JAGGAER’s platform and implementation support.

illycaffé

Diego Pedroli

Director of Procurement