Case Study: Crossrail achieves streamlined, compliant sourcing for Europe’s largest construction project with JAGGAER

Crossrail Relies on JAGGAER to Source Europe’s Largest Construction Project

Crossrail, Europe’s largest construction project—a $21 billion, 60+ mile high‑capacity railway involving 10,000 people across 40 sites and 26 miles of new twin‑bore tunnels—faced the challenge of sourcing vast quantities of goods and services quickly, fairly and transparently. With a complex, multi‑tier supply chain, tight timelines, heavy regulatory scrutiny and hundreds of interdependent procurement packages, Crossrail selected JAGGAER’s sourcing and electronic tendering solutions to standardize processes, engage suppliers and ensure compliance.

JAGGAER deployed its e‑sourcing platform so PQQs and RFPs go live instantly, notify suppliers of changes, centralize thousands (2,500–4,000) of documents per bid and provide a full, auditable trail of communications and downloads. The result: Crossrail met procurement deadlines, achieved measurable time and cost savings by avoiding manual document handling, improved reporting and compliance for stakeholders, and helped drive supplier participation (with 58% of work awarded to SMEs) — demonstrating JAGGAER’s clear impact on the program’s procurement performance.

Crossrail

Kevin Lloyd-Davies

Head of Procurement