Case Study: Bühler achieves global digital category management and increased procurement efficiency with JAGGAER

Bühler Complex Processes Made Simple with Digital Solutions

Bühler, the Swiss global technology company, faced highly complex, project‑based sourcing across 20 business units and lacked a global category strategy, consistent KPIs per category, and transparency in supplier development. Having already automated many procurement processes with JAGGAER modules (including JAGGAER eProcurement, strategic supplier management, supplier development and RFQ), Bühler partnered with JAGGAER to take the next step: using its data to implement a digital Category Management solution.

JAGGAER delivered a joint-development Digital Category Management (DCM) module and Recommendation Engine that centralizes category managers, lead buyers and procurement engineers on one platform, standardizes processes globally, supports supplier integration, catalog and contract compliance, and applies machine learning to automate recommendations. The JAGGAER solution increased transparency and efficiency, enabled universal monitoring of Bühler’s category strategy, virtualized procurement across business units and supports Bühler’s target of a 3% annual supply‑chain efficiency improvement; the collaboration also earned Bühler JAGGAER’s 2018 Vision Excellence Award.

Bühler

Domenico Scotto di Luzio

Head of Supply Chain Management in the Grains and Food