Case Study: University of Massachusetts achieves $26.9M in savings with JAGGAER

UMass Unifying Procurement to Drive Change

The University of Massachusetts unified a fragmented procurement function across its campuses, where purchasing, accounts payable, sourcing, and contract management were handled in different ways. To improve governance and reduce maverick spending, the university turned to JAGGAER One, using its eProcurement capabilities as part of a system-wide procurement modernization effort.

JAGGAER helped UMass standardize procurement through a centralized shared services team, supported by catalogs and pre-negotiated agreements. Within the first 18 months, the university exceeded its initial $16.5m annual cost-reduction target and delivered $26.9m in savings through 100+ initiatives across its five campuses.

University of Massachusetts

David Cho

Chief Procurement Officer