Case Study: Dubai Airports improves procurement visibility and collaboration with JAGGAER

Transparency and Collaboration in Supply Management Drives Value and Efficiency at Dubai Airports

Dubai Airports, which manages Dubai International and Dubai World Central, needed a more agile procurement model as it expanded after the pandemic. Limited visibility into the procurement pipeline, manual processes, and siloed data made it harder to manage more projects with fewer resources, improve on-time delivery, and use budget more effectively.

Dubai Airports expanded its use of JAGGAER One, adding procurement planning, tracking, and dynamic dashboards to improve visibility and accountability across teams. With JAGGAER, the airport gained real-time insight into procurement progress, improved cross-functional collaboration, eliminated manual effort, and optimized budget utilization so savings could be reinvested into additional projects.

Dubai Airports

Henry Shepperd

Senior Manager of Supply Management Systems and Performance