Case Study: Harborough District Council improves online services and transactions with Jadu

A Jadu Case Study

Preview of the Harborough District Council Case Study

Harborough District Council - Customer Case Study

Harborough District Council partnered with Jadu to create a more useful, usable website that would increase access to council information, services, and online transactions. The project focused on encouraging channel shift through a responsive, mobile-first approach and a professional, business-like design that would enhance the council’s reputation online, using Jadu’s CMS and forms capabilities.

Jadu delivered analytics review, user research, visual and responsive design, front-end development, plus Jadu Universe CMS, Jadu XForms Professional, full design services, and managed hosting. The result was a modern website built to support effective online transactions and improve the overall customer experience, though no specific measurable outcomes were provided in the case study.


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