Case Study: Universal Audio achieves automated 3PL fulfillment and time savings with Jade Global's NetSuite integration

Universal Audio saves 25-40% daily fulfillment time with Jade Global

Universal Audio, a manufacturer of high-end audio recording equipment, faced operational inefficiencies due to a manual order fulfillment process. Their third-party logistics (3PL) provider had to manually create item fulfillment records in NetSuite, including serial and tracking numbers, which was time-consuming and posed security risks. They partnered with Jade Global for a NetSuite integration solution to automate this process.

Jade Global implemented a custom NetSuite integration that directly connected with the 3PL's warehouse management system using APIs, eliminating the need for middleware. The solution automated data retrieval, validation, and the creation of item fulfillment records in NetSuite. This automation saved 25-40% of daily time for 3PL personnel, reduced licensing costs, strengthened data security by removing third-party NetSuite access, and improved overall accuracy and oversight for Universal Audio.

Universal Audio (UA)