Case Study: OSIsoft achieves streamlined Salesforce CPQ and Partner Community implementation with Jade Global

OSIsoft boosts user adoption from 25% to 75% with Jade Global

OSIsoft LLC, a provider of infrastructure software for real-time data and events management, faced challenges with complex product configuration and integrating its Salesforce CPQ and Partner Community with other systems like Dell Boomi and SAP. To address these issues, they partnered with vendor Jade Global for a Salesforce CPQ, Communities, and Service Cloud implementation.

Jade Global implemented a comprehensive solution that included creating a robust Partner Community, managing complex product bundles, and automating discount approvals. They took ownership of the QA process, built an extensive test library, and facilitated seamless communication between all teams. As a result, OSIsoft saw user adoption increase from 25% to 75%, achieved more efficient discount approvals, and enabled its sales reps to close quotations faster, with Jade Global ensuring the entire company functioned as a single cohesive organization.

OSIsoft LLC