Case Study: an online specialty giant retailer modernizes payment processing with Jade Global's NetSuite solution

Online Specialty Giant Retailer streamlines $0 CC preauthorization and payment capture with Jade Global

The customer, an online specialty giant retailer in the ecommerce outdoor industry, faced challenges modernizing its payment processing within its NetSuite order-to-cash flow. Its customized shipment solution made it difficult to implement native payment bundles, and it required a system to perform $0 credit card preauthorizations for validation followed by settlement upon shipment. Jade Global was engaged to address this complex payment integration.

Jade Global implemented a customized NetSuite solution involving custom transaction fields, a payment event history record, and automated scripts for authorization, capture, and refund payments. This provided the online retailer with a modernized payment processing system that seamlessly integrated with its custom workflows. The solution automated key financial operations, improving efficiency and accuracy for the client.