Jade Global
191 Case Studies
A Jade Global Case Study
Jade Global provided managed services and application development support to Motional, an autonomous vehicle company, to address challenges within its finance operations. The client faced significant issues with its PBCS and NetSuite Coupa systems, including a lack of error handling that delayed issue resolution, unstable integrations causing user problems, and no mechanism to correct erroneous employee data.
The solution implemented by Jade Global involved enhancing the PBCS performance by adding error handling and logging to pinpoint root causes. They also improved integration between Ceridian and PBCS to automatically synchronize employee data. This resulted in measurable efficiency gains, including the elimination of approximately 24 hours of manual labor per month and the resolution of 4-5 recurring tickets related to NetSuite Coupa integrations.