Jade Global
191 Case Studies
A Jade Global Case Study
McGrath RentCorp, a B2B rental family of businesses in the construction industry, faced significant challenges with its online customer experience and payment security. The company was experiencing a drop in customer satisfaction due to inconsistent website renditions and had overall security concerns around payment management and credit card data. To address these issues, they partnered with Jade Global for a solution.
Jade Global implemented a solution that provided McGrath RentCorp with improved security around credit card data and a new UI/UX. This resulted in a 30% reduction in the time required to transact on the websites and simplified PCI compliance. The solution also delivered an omnichannel experience and gave the company clear visibility into competitor pricing, enabling swift and accurate product pricing decisions.