Case Study: Jama Software streamlines multi-cloud infrastructure support with Jade Global

Jama Software clears infrastructure backlogs with Jade Global and stabilizes multi-cloud support

Jama Software, a US-based software technology company, faced significant challenges in managing its multi-cloud infrastructure across AWS, Azure, and on-premises environments. Instability in their human resources and a lack of expertise in the latest cloud technologies led to multiple support backlogs, affecting services for their users and customers. To address these issues, they partnered with Jade Global for cloud infrastructure services.

Jade Global provided a solution by bringing in stable human resources with expertise in Wintel, VMWare, Office 365, and cloud technologies like AWS and Azure. This team cleared all the existing backlogs and provided consistent infrastructure support. As a result, Jama Software was able to effectively and efficiently manage its multi-cloud environment, ensuring all day-to-day issues were resolved on time.

Jama Software