Case Study: Aternity by Riverbed achieves a streamlined Sales Cloud transformation with Jade Global

IT Infrastructure Performance Company launches Salesforce Sales Cloud in less than 3 months with Jade Global

The customer, a division of Riverbed Technology focused on end-user experience management solutions, faced the challenge of spinning off its Aternity operations into a new, independent corporation. They needed to establish a new, scalable CRM system in less than three months to support global business from day one, which involved complex tasks like transferring existing customer contracts and deferred revenue, improving sales processes, and gaining genuine business acceptance. Jade Global was engaged to implement a solution using Salesforce Sales Cloud.

Jade Global implemented and stabilized Salesforce Sales Cloud to create a single source of truth for the new company. The solution included an end-to-end Lead-to-Cash process, streamlined approvals, and collaborative forecasting. This resulted in a sales process that met the business needs of marketing and sales reps, improved renewal cycle management, and increased the average deal size, which led to greater customer satisfaction. The work by Jade Global provided the new Aternity corporation with the state-of-the-art, scalable systems it required to operate successfully from its launch.

IT Infrastructure Performance Company