Case Study: Guardant Health streamlines Oracle Cloud finance and SCM operations with Jade Global

Guardant Health resolves 3,850+ tickets with Jade Global

Guardant Health, a leading precision oncology company, faced challenges with stabilizing their Oracle Cloud application, managing new rollouts, and supporting users across multiple geographies and time zones. They also needed to streamline financial reporting and master data management. To address this, they engaged vendor Jade Global for ongoing Oracle Cloud Financials, SCM, and technical support.

Jade Global implemented and supported a range of Oracle Cloud modules, delivering over 600 enhancements and resolving more than 3850 tickets. Their solution included automating processes, developing integrations, and rolling out the system to new international entities. The results included streamlined business processes, a scalable financial management system for future expansion, and strong compliance with SOX audit requirements, leading to a renewed multi-year support contract and expressed delight from the client's CFO.

Guardant Health